Datenschutzerklärung

Last Updated: August 18, 2025

drnoel-life.com operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the “Services”). drnoel-life.com is based on Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or share personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing, and sharing of your personal data. Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and sharing of your data as described herein.

What personal data do we collect or process?

When we use the term “personal data,” we mean information that identifies you or another person or can be directly associated with you. Personal data does not include information collected anonymously or anonymized so that identification or association with you is not possible. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

Contact data: name, mailing address, billing address, shipping address, phone number, and email address.
Financial data: credit and debit card numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
Account information: username, password, security questions, configurations, and settings.
Transaction information: items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us: information you provide when communicating with us, for example when submitting a customer support request.
Device information: data about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information: details about how and when you interact with the Services or browse them.

Sources of personal data

We may collect personal data from:

Directly from you (e.g., when you create an account, use the Services, communicate with us, or otherwise provide personal data).
Automatically through the Services (e.g., via your device, cookies, or similar technologies).
From our service providers (who enable technologies and process data on our behalf).
From partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for:

Providing, customizing, and improving the Services (e.g., fulfilling orders, processing payments, maintaining your account, storing preferences, shipping, returns, reviews, product recommendations).
Marketing and advertising (sending promotional emails, SMS, or mail; showing online ads, including based on past purchases, cart activity, or browsing).
Security and fraud prevention (authenticating accounts, preventing fraud or malicious activity, ensuring public safety).
Communicating with you (customer support, responding to inquiries, maintaining our business relationship).
Legal reasons (complying with laws, responding to lawful requests, investigating disputes, enforcing terms and policies).

How do we share personal data?

We may share your personal data in certain circumstances, including:

With Shopify and other service providers (IT, payment processing, data analysis, support, cloud storage, fulfillment, shipping).
With business and marketing partners (for marketing services and advertising, including personalized ads across websites).
At your request or with your consent (e.g., delivery partners, social media integrations).
With affiliates and within our corporate group.
In connection with business transactions (mergers, insolvency), legal compliance, or defending our rights and users’ rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services. Data you submit may be transferred to Shopify and third parties, possibly in countries outside your residence, to provide and improve the Services. Shopify may also use data across merchants to power advanced features. In such cases, Shopify is responsible for processing your data, including handling your rights requests. For more, see Shopify’s Consumer Privacy Policy and its Privacy Portal.

Third-party websites and links

The Services may include links to third-party websites or platforms. We are not responsible for their privacy or security practices, accuracy, or reliability. Data shared in public or semi-public places, including third-party social media, may be visible without restrictions.

Children’s data

The Services are not intended for children, and we do not knowingly collect data from minors. If you are a parent/guardian and believe your child has provided us personal data, contact us to request deletion. We are not aware of selling or sharing data of persons under 16.

Security and retention

We cannot guarantee perfect security. Please avoid insecure channels when transmitting sensitive data. Retention depends on whether data is needed for account management, services, legal obligations, or dispute resolution.

Your rights

Depending on your residence, you may have rights to:

Access your data.
Request deletion.
Request correction.
Request portability.
Opt out of data sales/sharing for targeted advertising (including through Global Privacy Control).
Manage communication preferences (unsubscribe from marketing emails, while still receiving transactional emails).

Additional rights in the UK/EU include:

Objecting to or restricting processing.
Withdrawing consent (without affecting prior lawful processing).

Requests may require identity verification. You may appoint an authorized agent, subject to proof.

Complaints

If you have concerns, contact us. You may also appeal or lodge a complaint with your local data protection authority.

International transfers

Your data may be transferred outside your country. For transfers outside the EEA/UK, we rely on standard contractual clauses or equivalent safeguards, unless the destination country is deemed adequate.

Changes

We may update this Privacy Policy. Updates will be posted here with a revised “Last Updated” date and any required notices.

Contact

If you have questions or wish to exercise your rights, contact us:

Email: info@drnoel-life.com
Mail: Kirchenleite 33A, Icking, 82057, DE

We are the data controller under applicable privacy laws